What type of knowledge increased in preparation for FAA checks?

The correct answer highlights the importance of Standard Operating Procedures (SOPs) and the General Operations Manual (GOM) in the context of preparing for FAA checks. For aviation personnel, having a thorough understanding of these documents is crucial. SOPs are established guidelines that outline the procedures to be followed to ensure safety and compliance during flight operations. The GOM provides comprehensive information about an organization’s operational policies and procedures.

In preparation for FAA checks, familiarizing oneself with these documents ensures that personnel can demonstrate compliance with regulatory standards, follow correct protocols, and understand the operational framework within which they work. Knowing these procedures inside and out is essential not only for passing inspections but also for maintaining high levels of operational safety and efficiency.

The other options, while important in their own right, do not directly address the preparation for FAA checks in the same way that knowledge of SOPs and the GOM do. General aviation regulations are broader and may not encompass the specifics relevant to an individual organization’s operations. Customer service techniques, while valuable in the aviation industry for enhancing passenger experience, do not relate directly to adherence and compliance checks. Similarly, flight safety measures are critical but are typically governed by the more detailed SOPs and GOM in the context of FAA oversight