What role did the individual take in addressing team conflict?

The individual took on a proactive role in addressing team conflict by facilitating discussions between teammates. This approach is crucial for resolving conflicts, as it encourages open communication and helps to clarify misunderstandings. By facilitating discussions, the individual creates a safe space for team members to express their concerns and perspectives. This not only fosters collaboration but also helps build trust among team members as they work through their differences together. Such mediation skills can lead to constructive outcomes, ensuring that the team functions more effectively moving forward.

In contrast, simply sitting back without intervening, ignoring the issue, or taking sides may exacerbate tensions rather than resolve them, which undermines the team's cohesion and productivity.